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FAQs
  • Do you take card payments?
    Yes, it is possible to pay by card, cash or bank transfer.
  • I'm pregnant. Can I still have a treatment?
    Yes, but please let me know before your appointment so I can personalise your treatment, for example essential oils would be replaced with massage oil. It is also advisable to avoid tinting during pregnancy as your body may react differently to the product.
  • What is your cancellation policy?
    If you cannot make your treatment, please let me know as soon as possible so another client can be offered your appointment time.
  • What accreditations do you hold?
    I am a member of BABTAC & Association of Reflexology. I also hold the following certifications: - Level 3 (NVQ) Beauty Therapies - Level 3 (NVQ) Reflexology - Reproductive Reflexology - Maternity Reflexology - Reflexology for Menopause - Dermalogica Expert - MASCED (Melanoma and Skin Cancer Early Detection) Accreditation
  • Do you offer gel polish?
    No.
  • Can I come for a treatment with a friend?
    Yes of course, manicures and pedicures are particularly popular as a paired treatment. Please mention this when booking so I can make the necessary arrangements to accomodate your needs.
  • Should I put my phone/tablet on silent during my treatment?
    It would make your experience more relaxing and stress-free if phones, tablets and other electronic devices were kept silent.
  • My 12 year old would like her nails painted, can she come for a treatment?"
    Of course, a responsible adult is required to be present with any child under 16 years of age.
  • How do I know which Reflexology treatment to book in for?
    Reflexology is a holistic treatment treating the whole of the body, mind and spirit to create a state of balance and harmony, stimulating the body's own potential to heal physically and emotionally. Reproductive, maternity and reflexology for menopause folllow the same principles as reflexology, whilst focussing on your specific needs. A treatment plan will be discussed within your first consultation so if you are unsure which to choose, this will be clearer after the consultation.
  • Do I need open-toed shoes for a pedicure?
    This would be ideal to prevent any smudging or wrinkling, however if you choose Striplac polish, there is no need as the polish is dries instantly under UV light.
  • Can I purchase gift vouchers?
    Gift vouchers are available in any denomination or even for a particular treatment and can be personalised.
  • Can I purchase products from you?
    I retail both Dermalogica and Jessica products & Dermalogica can be bought online straight from the affiliate link on my homepage.
  • What products do you use for facials?
    I use a wide range of products depending on which facial you choose treatment. The main products are Dermalogica, however there is also an option for Neal's Yard Organic Remedies.
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