Question 1

What accreditations do you hold?

Accepted Answer

I am a member of BABTAC & Association of Reflexology. 
 
I also hold the following certifications:
- Level 3 (NVQ) Beauty Therapies
- Level 3 (NVQ) Reflexology
- Reproductive Reflexology
- Maternity Reflexology
- Reflexology for Menopause
- Dermalogica Expert
- MASCED (Melanoma and Skin Cancer Early Detection) Accreditation

Question 2

Do you take card payments?

Accepted Answer

Yes, it is possible to pay by card, cash or bank transfer.

Question 3

Can I purchase gift vouchers?

Accepted Answer

Gift vouchers are available in any denomination or even for a particular treatment and can be personalised.

Question 4

How do I know which Reflexology treatment to book in for?

Accepted Answer

Reflexology is a holistic treatment treating the whole of the body, mind and spirit to create a state of balance and harmony, stimulating the body's own potential to heal physically and emotionally. 
 
Reproductive, maternity and reflexology for menopause folllow the same principles as reflexology, whilst focussing on your specific needs.
 
A treatment plan will be discussed within your first consultation so if you are unsure which to choose, this will be clearer after the consultation.

Question 5

Do you offer gel polish?

Accepted Answer

No.

Question 6

Should I put my phone/tablet on silent during my treatment?

Accepted Answer

It would make your experience more relaxing and stress-free if phones, tablets and other electronic devices were kept silent.

Question 7

Do I need open-toed shoes for a pedicure?

Accepted Answer

This would be ideal to prevent any smudging or wrinkling, however if you choose Striplac polish, there is no need as the polish is dries instantly under UV light.

Question 8

Can I come for a treatment with a friend?

Accepted Answer

Yes of course, manicures and pedicures are particularly popular as a paired treatment. Please mention this when booking so I can make the necessary arrangements to accomodate your needs.

Question 9

My 12 year old would like her nails painted, can she come for a treatment?"

Accepted Answer

Of course, a responsible adult is required to be present with any child under 16 years of age.

Question 10

I'm pregnant. Can I still have a treatment?

Accepted Answer

Yes, but please let me know before your appointment so I can personalise your treatment, for example essential oils would be replaced with massage oil. It is also advisable to avoid tinting during pregnancy as your body may react differently to the product.

Question 11

What is your cancellation policy?

Accepted Answer

If you cannot make your treatment, please let me know as soon as possible so another client can be offered your appointment time.

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