Do you take card payments?
Yes, it is possible to pay by card, cash or bank transfer.
Can I purchase gift vouchers?
Gift vouchers are available in any denomination or even for a particular treatment and can be personalised.
Can I come for a treatment with a friend?
Yes of course, manicures and pedicures are particularly popular as a paired treatment. Please mention this when booking so I can make the necessary arrangements to accomodate your needs.
Can I purchase products from you?
I retail both Dermalogica and Jessica products.
Do you offer gel polish?
I offer Striplac, a peel off gel alternative that lasts for 7-14 days depending on the condition of your natural nail. The polish then simply peels away meaning there is no need to return to the salon to soak off.
How do I know whether to book in for Reflexology or Reproductive Reflexology?
Reflexology is a holistic treatment treating the whole of the body, mind and spirit to create a state of balance and harmony, stimulating the body's own potential to heal physically and emotionally.
How long does leg hair need to be for waxing?
Ideal length would be around 0.5cm to ensure clean hair removal.
Do I need open-toed shoes for a pedicure?
This would be ideal to prevent any smudging or wrinkling, however if you choose Striplac polish, there is no need as the polish is dries instantly under UV light.
Why do I need a patch test for tinting?
A small amount of tint is tested behind your ear 24-48 hours before tinting for your own safety to ensure you have no reaction to the product.
I'm pregnant. Can I still have a treatment?
Yes, but please let me know before your appointment so I can personalise your treatment, for example essential oils would be replaced with massage oil. It is also advisable to avoid tinting during pregnancy as your body may react differently to the product.
What is your cancellation policy?
If you cannot make your treatment, please let me know as soon as possible so another client can be offered your appointment time.
Should I put my phone/tablet on silent during my treatment?
It would make your experience more relaxing and stress-free if phones, tablets and other electronic devices were kept silent.
My 12 year old would like her nails painted, can she come for a treatment?
Of course, a responsible adult is required to be present with any child under 16 years of age.
What products do you use for facials?
I use a wide range of products depending on which facial you choose treatment. The main products are Dermalogica, however there is also an option for Neal's Yard Organic Remedies.